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Windows 10 wrong keys

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  • windows 10
  • Laptops
  • Computers
Last response: in Laptop Tech Support
August 11, 2015 10:25:09 PM

After installing Windows 10 on both my laptop and PC, both computers exhibit the same problem in that if I press shift and the number 2 key, instead of @ coming up. " shows and vice versa when pushing shift and ' key @ comes up. How do I sort this out?

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Best solution

August 12, 2015 12:45:11 AM

From the sounds of it, the language has been set to United Kingdom during the installation process.

All that you'll need to do is open your settings and set the language to English (United States), then remove the former one.

This can be done either by using Cortana - search for 'region and language settings' - or from the quick action bar, all settings, time & language, region & language.

From there, click on 'add a language', select English, then English US, and that should install from Windows update. Following that, delete the previous.

Now, if the language is showing up as US English, it is possible to set the keyboard layout independently. Simply click on the language, then under keyboard add US QWERTY to the list; then - again - delete the previous.

That should put everything how it should be.
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August 14, 2015 8:53:34 PM

Thank you Dr Dan for your prompt response and solution. For the record I have found that another way to change the language selection is to click on the right side of the task bar where, in my instance it says English, and in the window that opens, change the language choice to US English, which as you advised rectifies the problem.
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May 2, 2016 6:20:02 AM

Thank you, thank you, thank you Ronsol! - your simple solution worked a treat. :)  Thanks to you too, DrDanPhD for your helpful advice.
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